Emphasize face-to-face communication.Īlthough today’s employees may be more tech-savvy than ever, nothing beats human interaction. Most employees want to hear news and information from their supervisors. Match actions with words.ĭo what you say you’re going to do. Otherwise, you undermine your credibility and employees are less likely to believe or take future communications seriously. When you prioritize your communications, always think of your internal people first. Your employees shouldn’t be surprised by a media report, they should hear it from the organization first. Most people need to hear or see a message multiple times, in multiple ways, to understand it completely. Distribute your messages electronically, in writing, face-to-face, and at meetings. But be sure that your message is consistent across all these channels. You may need to communicate differently with different audiences. Consider surveying your employee base regularly and ask if they’re getting the information they need. Set the tone at the top.ĬEOs and senior leaders need to set the tone. These individuals should be visible and accessible there needs to be an understanding that there’s a correlation between strategic employee communication and the achievement of organizational goals. Overwriting and using technical jargon will lead to confusion and misunderstanding. Keep it simple and clearly outline expectations. 11 tips for effective communication with employees. High-performing organizations make employee communications a priority. They know that an engaged workforce contributes to the company’s success. Employees become engaged when they understand the company’s fundamental principles and share in its mission, vision and values. PrimePay's HR Advisory provides you with free tools. Many businesses are heavily focused on how to best engage their external audience: customers, investors, media, analysts and community members. As a result, communication with their most important constituency, employees, often goes overlooked. Communication can be inadequate in many aspects of the workplace. 46% of employees generally never know what they are supposed to do after leaving a meeting, according to Entrepreneur.
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